Privacy Policy
Privacy Policy for DLady
Effective Date: March 2024
At DLady, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. Please take a moment to read through this policy carefully.
1. Information We Collect
We collect the following types of information when you interact with our platform:
- Personal Information: Name, email address, phone number, and other contact information you provide when registering or using our services.
- Health Data: Sensitive health information related to fertility, menstrual cycle, and other related health metrics that you voluntarily input into the app.
- Technical Data: IP address, device information, and browsing patterns collected through cookies and other tracking technologies.
- Location Data: If you grant us permission, we may collect your precise location to provide localized services and recommendations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To send appointment reminders and notifications.
- To personalize user experience based on health metrics and preferences.
- For research and analysis aimed at improving fertility-related outcomes.
- To comply with legal obligations and prevent fraud.
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted partners and service providers who assist us in operating the platform, conducting our business, or servicing users.
- Legal Compliance: If required by law, we may disclose your information to government authorities or other third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Health data is stored securely and may be anonymized for research purposes.
5. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to legal requirements.
- Withdrawal of Consent: You can withdraw your consent for data processing at any time, which may affect your ability to use some features of the app.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. You can control the use of cookies through your browser settings. However, disabling cookies may limit your access to some features of the platform.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website or app.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: Techno Hub 1, Dubai Silicon Oasis